Terms and Conditions of Use

THESE TERMS AND CONDITIONS APPLY TO ALL USE OF THE CATCHJOBS PLATFORM. BY CONTINUING TO USE THE PLATFORM YOU ARE INDICATING YOUR ACCEPTANCE OF THEM.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE PLATFORM.

These terms and conditions (together with the various documents referred to in them) set out the terms of use on which you may make use of our hospitality focused, video-based, recruitment platform, as made available via our websites (including, https://www.catchjobs.com) and the CatchJobs app (collectively, the “Platform”). Use of the Platform includes accessing, perusing, linking, copying any of the content on or using any of the functionality offered.

Please read these terms and conditions carefully before you start to use the Platform as they represent a binding legal agreement and you will be bound by them.

Although the Platform is free to access, certain functions and areas of the Platform will require you to register, upload content, pay a specified fee and potentially sign up to a subscription charge. Such activities will be subject to additional terms and conditions and these are detailed below under the section Paid for Services.

By using the Platform, you confirm that you accept these terms and conditions and that you agree to comply with them.

If you do not agree to these terms and conditions, you must not use the Platform.

Other Applicable Terms & Policies

The following additional terms also apply to your use of the Platform:

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us.

Our Cookie Policy, which sets out information about the cookies on the Platform.

Information about the owner of the Platform

The Platform is owned and operated by CatchJobs Limited (“we”, “our”, “us”). We are registered in England and Wales under company number 15491317 and have our registered office at C/O SMB LLP, 87-91 Newman Street, London, W1T 3EY. You can contact us by writing to us at info@catchjobs.com.

Changes to these Terms & Conditions

Please note that we reserve the right to revise or amend these terms at any time to reflect changes to our business, the services we offer or changes in the law. Where these changes are significant we will endeavour to let users of the Platform know. However, it is your responsibility to check these terms before each use of the Platform and to make yourself aware of any changes. For ease of reference the top of these terms indicates the date on which they were last updated.

We May Suspend or Withdraw the Platform

We do not guarantee that the Platform, the content accessible through the Platform, or your use of the Platform and the services and features we make available as part of the Platform (the “Services”), will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Platform for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You Must Keep Your Account Details Safe

If you choose, or you are provided with, a user identification code, username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code, username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms and conditions.

If you know or suspect that anyone other than you knows your user identification code, username or password, you must promptly notify us at info@catchjobs.com.

You agree that you will be solely responsible for all activity that occurs under your account.

Jobseeker Accounts

To use the Platform and to create a jobseeker account you must be at least 16 years old.

You will also be required to provide us with certain information to populate your account and user profile.

To apply for any specific positions or roles that you are interested in, in addition to your conventional CV you will be asked to create a 45-seconds video ("Video-CV") that you will create on the spot by filling out the form that we will provide. You may introduce yourself, talk about your plans, show your skills. By recording a new Video-CV on the spot and uploading it to the Platform, or by uploading a Video-CV directly from your device, you agree that we and any intended recipients (such as prospective employers or recruiters) will be able to see your Video-CV. Please see the User-Generated Content section below for more details with regards to your rights, and ours, in relation to your Video-CV and user content.

You agree that we do not and will not under any circumstances guarantee any interviews with or recruitment by potential employers. Equally, we do not provide any guarantee to potential employers with regards to your qualifications.

Please note that we may de-activate your jobseeker account if it is inactive for one year and we will delete any Video-CVs on your profile if they are not used for a job application for six months.

Licence

In consideration of you agreeing to abide by these terms and conditions, which we accept as sufficient consideration, we grant you a revocable, non-transferable, non-exclusive licence to use the Platform, subject to these terms, our Privacy Policy, our Cookie Policy and any other documents referred to hereunder. We reserve all other rights.

We may, for any reason, suspend, terminate or withdraw this licence or your access to the Platform, without notice, reason or liability to you.

Licence Restrictions

Except as expressly set out in these terms and conditions or as specifically permitted by any local law, you agree:

Your Responsibilities

When using the Platform, including any contact forms that we may offer, messaging functions, submitting user-generated content (including any Video-CVs) to the Platform, or features that we may add to the Platform in the future, you agree:

Intellectual Property

We are the owner and / or the licensee of all intellectual property rights inherent in the Platform, and in the material published on it including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software. Unless specifically stated otherwise, nothing in these terms or on the Platform shall give effect to any transfer of such intellectual property rights from us to you.

Your sole right to use the intellectual property inherent in the Platform is a non-exclusive licence to make use of such content only as is strictly necessary to enable you to access the Platform, to peruse its contents, use the Services and / or to create outputs further to the functionalities of the Platform offered and available to you.

In addition, you may download one copy, and may download extracts, of any page(s) from the Platform for your personal use and you may draw the attention of others to content posted on the Platform.

You must not modify the copies of any materials you have downloaded in any way outside of the functions made available to you on the Platform, and you must not use any illustrations, photographs, music, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the Platform must always be acknowledged.

You must not use any part of the content on the Platform for commercial purposes without obtaining a licence to do so from us or our licensors.

If you copy or download any part of the Platform in breach of these terms, your right to use the Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

In relation any user-generated content you upload to the Platform (such as any Video-CV), although you will retain all of your ownership rights of such content please note that you are required to grant us and, where relevant, other users of the Platform a licence to use, store and copy that content and to distribute and make it available to third parties. This is required so that we can provide the Services. Please see the User-Generated Content section below for more details.

Paid for Services and Payment Terms

Although your use of the Platform and many of the Services are free, some of our Services, such as premium user accounts, recruiter profiles, membership benefits certain functions (such as tokens) or specific areas of the Platform, will require payment from you (each a “Paid for Service”). You agree that all payments made in connection with any Paid for Service shall be made in accordance with any payment terms we provide to you, or are supplied by any applicable third party, governing any such payment terms including, but not limited to, the provisions of these terms and conditions and any payment terms otherwise provided to users via the Platform as may be updated from time to time.

We will notify you via the Platform if a Service is a Paid for Service, what the associated cost is, and what methods of payment are accepted before you submit your order or otherwise make your purchase. The price excludes VAT and/or other applicable taxes which will be added as required before payment is taken. Only users with a registered account who have provided us with accurate payment information (such as credit card/debit card information) will be able to access Paid for Services on the Platform.

By providing us with credit card/debit card information you authorise us to receive payment by charging your credit or debit card using the payment information provided or as otherwise linked to your account. All credit card/debit card details are entered on a secured page and they are securely processed via our then current payment partner.

You agree to provide current, complete, and accurate payment information for all purchases. You agree to promptly update your account and other information, including your e-mail address and credit card numbers and expiration dates, so that we can complete your transaction and contact you as needed. You expressly agree that we are not responsible for any loss or damage arising from the submission of false or inaccurate information.

Unless otherwise notified to you in writing, we will charge you in advance of the provision of the applicable Paid for Services.

If your transaction results in an overdraft or other fee from your bank, you alone are responsible for that fee.

You will be billed in Pound Sterling (GBP). Any relevant exchange settlements will be determined by agreements between you and your bank and / or credit card/debit card issuer.

If we do not receive payment due from you, either from your bank or your credit card/debit card issuer, you agree to pay all amounts due on your account upon demand.

Subscription Terms

If we offer and you purchase a subscription for any Paid for Service we will bill you immediately using the payment information provided, and then again at the beginning of each subscription period. The following terms apply for subscriptions:

  1. If a free trial period is offered and you do not cancel during the free trial period, you will be billed at the end of the free trial period and at the beginning of each subsequent subscription period.
  2. The subscription fee is determined by the Paid for Service you are subscribing to and can be subject to change at any time. Should subscription fees change you will be notified of such a change including by the information being updated on the Platform. Any increase or decrease of a subscription fee will apply to the next subscription billing period as applicable, unless or until you terminate your subscription.
  3. Subscription to Paid for Services is personal to you and may not be transferred or assigned.
  4. You can cancel subscriptions at any time via the Platform or by sending an e-mail to info@catchjobs.com.
  5. If you cancel a subscription you will still have access to the Paid for Service through the end of the subscription period.

Non-payment and Overdue Amounts

Without prejudice to any other right or remedy that we may have, if we do not receive prompt payment for all fees, charges and applicable taxes or you otherwise fail to make payment for the Paid for Service:

  1. We may without notice suspend part or all of the Services and / or your account until payment has been made in full; and/or
  2. We shall charge interest on the overdue sum at the rate of 5% per annum above Bank of England’s base rate from time to time or at the maximum rate permitted by statute (whichever is greater). Such interest shall accrue on a daily basis from the due date until payment of the overdue sum, whether before or after judgment.

You may be presented with additional terms from our payment partner or other relevant third parties in relation to a specific payment before you confirm the transaction. Those additional terms will also govern that transaction and may be required to be accepted before a transaction will be confirmed.

Subject to any discretionary investigations and decisions made by us and any right of withdrawal under applicable law; fees, charges and applicable taxes relating to Paid for Services are non-refundable and chargebacks, or similar demands, for Paid for Services are not permitted.

We reserve the right to immediately terminate, delete, suspend or restrict your account, without notice to you, if in our reasonable opinion you have without merit made any attempt to seek a refund or a chargeback for Paid for Services after your purchase.

Any queries regarding to Paid for Service purchases or billing on your account must be raised with us within 30 days.

User-Generated Content

The Platform includes information and materials uploaded by other users of the Platform. This information and these materials have not been verified or approved by us. The user-generated content on the Platform, including but not limited to any Video-CV, is not moderated and the views expressed by other users on the Platform do not represent our views or values.

If you wish to complain about information and materials uploaded by other users please contact us at info@catchjobs.com.

If you create a user account for the purpose of using or receiving the Services, you may submit user content further to these terms and conditions such as a Video-CV. This right may be suspended at any time by us and your user content may be deleted if we consider that you are in breach of any part of these terms and conditions.

You acknowledge that (except where explicitly stated) materials shared on the Platform are not private or confidential and have the potential to be viewed by other users. Other users may be able to identify (by username) who has posted each piece of user content and any profile details that a user has provided, either publicly or to select users (for example, to specific companies when applying for a role), will have the potential to be viewed by other users.

Users should note that private communications and sharing of user content between individual users on the Platform will not be made public and will remain confidential between the interested parties who are communicating with each other, and us as the service provider, but each communicating party will be able to identify (by username or other disclosed details) who has posted each piece of material and any additional profile details provided.

You acknowledge and agree that you are the owner of and are solely responsible for your user content. You are solely responsible for securing and backing up your user content.

You acknowledge that if you breach any of these terms and conditions you may be personally liable to any third party that suffers harm as a result of your user content.

You retain all of your ownership rights in your user content, but you are required to grant us and, where relevant, other users of the Platform a licence to use, store and copy that content and to distribute and make it available to third parties. As such, and without prejudice to your rights to your personal data as set out in the applicable data protection legislation, you grant us a worldwide, perpetual, irrevocable, transferable, royalty-free licence, with the right to sub-licence, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such user content in all formats and distribution channels now known or hereafter devised without further notice to or consent from you, and without the requirement of payment to you or any other person or entity, in order to provide the Services to you.

Please note that the licence you grant us further these terms and conditions is required so that we may use your user content to provide and promote both the Platform and Services therein, including for the avoidance of doubt promotion of your profile to appropriate recruiters. We will not sell your user content to other platforms, websites or content providers and we will not steal your user content or otherwise claim ownership of the same.

You represent and warrant to us that you have all rights, permissions, and consents to submit any user content to us which you may upload to the Platform. We have the right to disclose your identity to any third party who may claim that any user content posted or uploaded by you to our Services constitutes a violation of their intellectual property rights, or of their right to privacy or confidentiality or if we believe that you may have otherwise breached any of these terms.

You and your user content must comply with Your Responsibilities as set out above and you warrant that any user content you provide does comply with those standards, and that you will be liable to us and indemnify us for any breach of that warranty.

We may, but shall not be obligated to, review, monitor, or remove your user content, at any time and for any reason, without notice to you.

You agree to defend, hold harmless, indemnify and keep indemnified us, our successors and assigns, our directors, trustees, officers, employees and agents from and against all liabilities, claims, losses, costs, damages and expenses, including legal fees which are reasonably incurred by us, we may or our connected parties may suffer or incur arising out of or in connection with your user content.

Warranties and Disclaimers

Although we make best efforts to update the information on the Platform and all information has been obtained from and is based upon sources we believe to be reliable, information as displayed on the Platform may be incomplete or otherwise condensed and will in many instances be based on, or directly affected by, your input and the input of other users. As such, despite our best efforts, its accuracy cannot be guaranteed. We make no representation, guarantee or warranty, expressed or implied, as to the accuracy of the information; the reasonableness of any assumptions used; the validity of such information; any results produced; the accuracy of any purported arrangements; or that such information is complete or up to date. This material is subject to change without notice, is strictly confidential and is intended for your use only. You shall be responsible for verifying any such information, and any results obtained from such information, on which you may choose to rely. You agree that you assume sole responsibility for all results obtained, conclusions drawn from any such information and any arrangements entered into on the basis of the same.

We are not acting as your agent or adviser and will not be managing your account. The provision of information on the Platform should not be relied upon as an assessment of suitability of a candidate or an employer nor of any terms of engagement. This information does not constitute employment, commercial or legal advice and we make no recommendation as to the suitability of any roles, employers, candidates, arrangements or opportunities mentioned herein. We do not purport to identify all the factors or risks (directly or indirectly) associated with any contractual arrangement, position or role, or any individual counterparty detailed on the Platform. In this regard we recommend that you seek appropriate independent professional advice before making any contractual decisions.

We do not under any circumstances guarantee any interviews with or recruitment by the employers using the Service. Similarly, we do not provide any guarantee to employers with regard to candidates’ qualifications.

The Platform is not intended to predict any future events, outcomes, behaviours or performance. We shall have no liability to the user or to third parties, for the quality, accuracy, timeliness, continued availability or completeness of any data or assumptions carried out by you further to the information contained and/or referred to on the Platform including, but not limited to your use of the Services or entering into any arrangements with third parties. We shall have no liability to the user or to third parties for any special, direct, indirect, incidental or consequential loss or damage which may be sustained because of the use of the information contained and/or referred to on the Platform or otherwise arising in connection with the information contained and/or referred to on the Platform including, but not limited to your use of the Services or entering into any commercial arrangements with third parties. This exclusion of liability shall not exclude or limit any liability under any law or regulation applicable to CatchJobs Limited that may not be excluded or restricted.

To the extent permitted by law, implied warranties or terms that cannot be contractually altered or waived, shall not apply to these terms and conditions in relation to software that is faulty or not as described where:

The Platform is provided “as is” and “as available” and in particular, we make no warranty or representation that:

Save for as expressly set out in these terms, no implied warranties or other terms, including any implied term relating to satisfactory quality or fitness for purpose, shall apply to the Platform or its use by you.

Consequences of breaching terms

Failure to comply with these terms constitutes a breach of the terms upon which you are permitted to use the Platform, and may result in our taking all or any of the following actions:

Indemnity

You acknowledge that you are responsible for any information, user content, or other material that you upload or post on the Platform and that if you breach any of these terms and conditions you may be personally liable to any third party that suffers harm as a result.

You agree to indemnify and keep indemnified us, our successors and assigns, our directors, trustees, offices, employees and agents from and against all liabilities, claims, losses, costs, damages and expenses including legal fees which are reasonably incurred by us should you breach any of these terms and conditions.

This indemnity includes your use of the information you view or read on the Platform, together with any introduction, arrangement, or collaboration that you enter into as a result of viewing the Platform or using the Services.

Limitation of our liability

Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Platform or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

Further, you acknowledge that the author of each posting or user generated content on the Platform is responsible for their comments and content. Insofar as the law permits, we shall not be liable for any loss, damage or distress incurred as a result of material posted on or uploaded to the Platform.

We are not responsible for the accuracy, veracity or reliability of any opinion, advice or statement made on the Platform and such communications shall not be considered to be reviewed, screened, monitored, edited or approved by us.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Platform or to your downloading of any content from it, or from any website linked to it.

Events Outside our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms of use that is cause by an Event Outside Our Control (as defined in the paragraph below).

An “Event Outside Our Control” means: any act or event beyond our reasonable control, including where it would be either commercially, technologically or organisationally unreasonable to mitigate the risk of the event as well as extraneous events such as (and without limitation) strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, or other natural disaster, epidemic, outbreak of a disease or pandemic, compliance with any law or governmental order, rule, regulation or direction, or failure of public or private telecommunications, breakdown of plant or machinery or ICT infrastructure, or default of suppliers or subcontractors.

If an Event Out Our Control takes place that affects the performance of our obligations under these terms and conditions our obligations will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.

Viruses

We do not guarantee that the Platform will be secure or free from bugs or viruses.

You are responsible for configuring your device, information technology, computer programmes and platform in order to access the Platform. You should use your own virus protection software.

You must not misuse the Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Platform, the server on which the Platform is stored or any server, computer or database connected to the Platform. You must not attack the Platform via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Platform will cease immediately.

Linking to the Platform

You may link to our Platform provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to the Platform in any website that is not owned by you.

The Platform must not be framed on any other site, nor may you create a link to any part of the Platform other than the home page.

We reserve the right to withdraw linking permission without notice.

Third party links in the Platform

Where the Platform contains links to other websites, applications or resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those websites, applications or resources.

We assume no responsibility for the content of websites or applications linked to from the Platform. Such links should not be interpreted as endorsement by us of those linked websites or applications. We will not be liable for any loss or damage that may arise from your use of them.

If you do link from the Platform to other websites or applications, your use thereof will also be subject to those websites’ or applications’ own terms and conditions.

Advertising / Sponsorship

Inclusion of any material in advertisements or sponsors' materials on the Platform does not constitute any guarantee or endorsement as to the quality or value of any of the products or services advertised or any claims made for the products or services by the supplier or manufacturer. Any correspondence or dealings which you may have with advertisers or sponsors promoting themselves on the Platform are solely between you and that party. We shall not be responsible or liable for any loss or damage of any kind incurred as a result of any such dealing or as a result of the presence of such advertisers on the Platform.

Applicable law

Please note that these terms and conditions, and their subject matter are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction over any disputes. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms and conditions and their subject matter (and any non-contractual disputes or claims) are governed by English law. You and we both agree to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

You can write to us at our registered office at:

CatchJobs Limited C/O SMB LLP, 87-91 Newman Street, London, W1T 3EY

Alternatively, please contact us at info@catchjobs.com.